The Occupational Certificate: ICT Business Development Consultant (IBDC) equips learners to identify and create new ICT business opportunities, understand customer needs, build strong client relationships and promote ICT products and services. Learners develop practical skills in analysing technology trends, applying market insights, managing customer engagements, conducting the ICT sales process and producing professional sales reports. This qualification opens pathways into ICT sales, account management and business development roles and strengthens the capabilities that make a sales professional more effective, credible and competitive in a fast‑moving tech market selling smarter, not harder. This course turns salespeople into strategic, technically fluent, opportunity‑driven consultants — the kind of professional who not only sells products but shapes solutions, influences decisions and drives business growth.
ICT BUSINESS DEVELOPMENT CONSULTANT (IBDC)
HIGHER OCCUPATIONAL CERTIFICATE:
SAQA ID 120749 • NQF Level 5 • 120 Credits
12 Months
HIGHER OCCUPATIONAL CERTIFICATE:
ICT BUSINESS DEVELOPMENT CONSULTANT (IBDC)
SAQA ID 120749 • NQF Level 5 • 120 Credits
12 Months
A qualified learner will be able to:
- Apply an understanding of technology and service offerings in the ICT space.
- Analyse and interpret trends in the ICT services environment in order to create new business.
- Establish and maintain customer relationships in the ICT industry.
- Sell and Market ICT products and services.
EXIT LEVEL OUTCOMES:
- Analyse, assess and evaluate the ICT needs within an economic sector.
- Apply change drivers (trends, challenges and legislation) to identify new ICT business development opportunities.
- Apply product knowledge and professional conduct to manage relationships with customers.
- Conduct phases of the ICT sales process.
- Develop and communicate report on sales.
KNOWLEDGE MODULES:
- The role of Information and Communication Technology in the Economy
- Sales Research
- Stakeholder Relationships
- ICT Solution Marketing and Sales
- Sales Administration
PRACTICAL SKILLS MODULES:
- Apply Knowledge of ICT in Economic Sectors
- Applying Sales Research Tools
- Organisational Structure and Roles to Better Establish Relationships
- Applying the ICT Sales Cycle
- Applying Sales Administration
WORK EXPERIENCE MODULES:
- The ICT Market
- The ICT Regulatory Environment
- The Internal Organisation Structure, Processes and Roles
- The Sales Cycle
- The Organisation Administration System
ENTRY REQUIREMENTS:
Matric or NQF Level 4 qualification.
Participants will be required to write an External Integrated Summative Assessment (EISA) Examination on completion of training.
